Privacy Policy

At Vancouver International Halloween Festival Society (VIHFS), we recognize the importance of privacy and are committed to maintaining the accuracy, confidentiality and security of your personal information. This privacy policy describes the personal information that VIHFS collects, how we manage that information and the circumstances under which we may disclose that information. 

VIHFS’s privacy policy is based upon the Canadian Standards Association’s Model Code as well as the requirements of applicable privacy legislation.

What personally-identifiable information does the VIHFS collect on its site, and how is it used?

The VIHFS is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. We do not collect any personally identifiable information about you unless you voluntarily submit such information to us, by, for example, filling out a survey or registration form. The VIHFS collects information from our users at several different points on our web site. Your may opt out of receiving communications from us by sending an e-mail to [email protected] with your complete name, address, and e-mail address. The VIHFS assumes no responsibility for the data collection and use practices of third parties that process online credit card transactions.

Surveys & Quizzes

From time-to-time the VIHFS may request information from users via surveys or quizzes--generally as part of our continuing efforts to improve our family of web sites. Participation in these surveys or quizzes is completely voluntary. Information requested may include contact information (such as name and postal address), and demographic information (such as zip code, age level). This information will be used for purposes of monitoring or improving our sites.

Sharing

VIHFS will obtain the informed consent of individuals before or when it collects, uses or discloses personal information, except where authorized by law.

Individuals can give consent in many ways and the form of the consent sought by VIHFS may vary, depending upon the circumstances and the type of information. In determining the form of consent to use, VIHFS will take into account the sensitivity of the personal information..

VIHFS will not, as a condition of the supply of a product or service, require an individual to consent to the collection, use or disclosure of personal information beyond that required to fulfill the explicitly specified and legitimate purposes of VIHFS.

An individual may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. VIHFS will inform the individual of the implications of such withdrawal of consent.

Donations to the VIHFS

We request information from the user on our donation form. Here a user must provide contact information (like name and address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customers’ orders. If we have trouble processing a donation, this information is used to contact the user. Our donations are processed real-time using secure credit card processing technology.

Links

The VIHFS web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of other sites. We encourage our users to be aware when they leave our site to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.

Correction/Updating Personal Information

If a user's personally identifiable information changes (such as your zip code or email address), or if a user no longer desires to subscribe to any of our services, the VIHFS will endeavor to provide a way to correct, update or remove that user's personal data provided to us. This can usually be done at the member information page or by emailing our staff at [email protected]

Email Choice/Opt-out

The VIHFS provides users the opportunity to opt-out of receiving communications from us at any time. Users who no longer wish to receive our newsletter may opt-out of receiving these communications by replying with "unsubscribe" in the subject line of the email or clicking on the unsubscribe link in the email itself.

Tell-A-Friend and Email this Page Services

If a user elects to use our referral service for informing a friend about our Site, we ask them for the friend's name and email address. The VIHFS will automatically send the friend a one-time email inviting them to visit the Site. The VIHFS stores this information for the sole purpose of sending this one-time email. The friend may contact the VIHFS at [email protected] to request the removal of this information from our database.

Surveys

We may conduct occasional online surveys via our Website or via an email newsletter. These surveys are entirely voluntary and you may decline to participate.

Notification of Changes

If the VIHFS decides to change our privacy policy, we will post those changes to this page so our users are always aware of what information we collect and how we use it. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.